"A key to success [in the new era of AI] is to focus on the design of the human-AI interactions as much as in the AI itself," said Jesus Mantas, general manager and managing partner in IBM Global Business Services. “Many AI programs focus primarily on machine learning algorithms and training datasets, but fail to address the most important success factors...

“We’re at a unique moment in the evolution of the supply chain where advanced technologies have matured enough to match the proliferation of data. There is a current transition among leading companies where they’re aggressively reinventing from the inside out,” explains Jesus Mantas, managing partner for global strategy at IBM Global Business Services.

Jesus Mantas, managing partner at IBM's Global Business Services unit, spoke to Cheddar from the Mobile World Congress in Barcelona, about how Big Blue is building artificial intelligence systems for consumer and business applications.

Jesus Mantas, managing partner of global strategy, offerings, digital platforms, innovation and ecosystem engagement at IBM Corp: “In the digital world, being really good at something is a lot more important than in the analog world. I call it either thrive or die very quickly.”