"A key to success [in the new era of AI] is to focus on the design of the human-AI interactions as much as in the AI itself," said Jesus Mantas, general manager and managing partner in IBM Global Business Services. “Many AI programs focus primarily on machine learning algorithms and training datasets, but fail to address the most important success factors...
“We’re at a unique moment in the evolution of the supply chain where advanced technologies have matured enough to match the proliferation of data. There is a current transition among leading companies where they’re aggressively reinventing from the inside out,” explains Jesus Mantas, managing partner for global strategy at IBM Global Business Services.
