Jason Maynard is a US-based technology executive who is Chief Executive Officer and a member of the Board of Directors of Qualtrics. Qualtrics, the creator of the Experience Management (XM) category, has gathered 25 years of behavioral insights from 18,000 organizations. Jason oversees the company's strategy and operations, expanding Qualtrics' platform capabilities to redefine how organizations use AI-driven XM to generate lifetime customer value. In May 2026, four months after becoming CEO, he helped Qualtrics complete its $6.75 billion acquisition of Press Ganey Forsta, adding healthcare expertise and anonymized data to Qualtrics' XM platform and creating the largest AI dataset of human experiential context. Under Jason's stewardship, Qualtrics continues to scale AI adoption and accelerate growth, including launching the Qualtrics XM Data & AI Platform.
Before Qualtrics, Jason served as Executive Vice President of Revenue Operations at Oracle from 2022 to 2025, overseeing global sales strategy and operations. He previously held leadership roles at NetSuite, including Head of Global...Jason Maynard is a US-based technology executive who is Chief Executive Officer and a member of the Board of Directors of Qualtrics. Qualtrics, the creator of the Experience Management (XM) category, has gathered 25 years of behavioral insights from 18,000 organizations. Jason oversees the company's strategy and operations, expanding Qualtrics' platform capabilities to redefine how organizations use AI-driven XM to generate lifetime customer value. In May 2026, four months after becoming CEO, he helped Qualtrics complete its $6.75 billion acquisition of Press Ganey Forsta, adding healthcare expertise and anonymized data to Qualtrics' XM platform and creating the largest AI dataset of human experiential context. Under Jason's stewardship, Qualtrics continues to scale AI adoption and accelerate growth, including launching the Qualtrics XM Data & AI Platform.
Before Qualtrics, Jason served as Executive Vice President of Revenue Operations at Oracle from 2022 to 2025, overseeing global sales strategy and operations. He previously held leadership roles at NetSuite, including Head of Global Field Operations. Jason joined NetSuite in 2015, a year before Oracle's acquisition, and spent seven years leading go-to-market operations across sales, marketing, solutions, partnerships, and developer engagement. Revenue grew nearly fivefold and the customer base grew from 11,000 to over 43,000.
Earlier, Jason spent 15 years as a top-ranked software equity research analyst at Wells Fargo, Merrill Lynch, and Credit Suisse, covering enterprise software, cloud and internet firms, and created an On-Demand Index to track the SaaS market.
While pursuing his MBA, Jason co-founded Verix Software, a CRM company acquired by Inference Corporation in 1999. He has since been an angel investor and advisor to tech startups.
He holds an MBA from USC's Marshall School of Business and a BS from Cal State Sacramento. His career spans 30+ years in software, capital markets, and company building.READ MOREVIEW LESS
In this keynote, Jason shares how AI, human context, and the world’s largest XM dataset are redefining patient and customer experience in healthcare.
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Publications
Qualtrics | The New Experience Gap
Author
Mar 2026
Jason argues that organizations must close the experience gap, the divide between what people expect and what is actually delivered, by leveraging AI systems to shape outcomes in real time, as experiences happen.
Leaders from Stanford Health and the Las Vegas Raiders join Jason Maynard to discuss leading organizations through economic uncertainty, technological change, and cultural transformation.
In a conversation with Domo CEO Josh James, enterprise AI, contextual data, computing economics, and the continuing importance of human judgment are the focus of Jason Maynard's discussion.
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Angel Investor and Advisor
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