Manish Chande
Clearbell Capital LLP
Paul Charles
The PC Agency

Tom Chapman

MATCHESFASHION.COM

London, UK

Founder and Investor

MATCHESFASHION.COM

Tom Chapman

Biography

Tom Chapman is founder of MATCHESFASHION.COM and an investor in early-stage companies.

He invests in committed founders to grow disruptive mission-driven businesses that leverage technology to deliver a better service to customers.

His work as an investor builds on his experience founding MATCHESFASHION.COM, operating at the forefront of the changing face of retail for more than 30 years. With his wife Ruth, they grew the company from a single store to a global luxury fashion brand with a reputation for nurturing talent & introducing designers, such as Versace and Prada, to the UK.

Under his leadership, MATCHESFASHION.COM invested heavily in technology, enabling the company to better understand the lives of its customers; provide a fast, convenient & highly personalised service; and connect with customers in new ways through rich content and storytelling.

MATCHESFASHION.COM was one of the first luxury brands to go online in 2005. From website launch, the company grew at up to 100 percent annually, raising £20 million in 2012 for a minority stake, before accelerating from a valuation of £76m to an acquisition price in excess of $1 billion five years later. It also pioneered blended retail, complementing digital with private-shopping concepts such as No. 23 and 5 Carlos Place.

Like MATCHESFASHION.COM, Tom's investments challenge the status quo & have strong brands that build deep, personal relationships with customers, and place special importance on social responsibility, inclusiveness and environmental impact.

Having been named as "trailblazers" by The New York Times and "pioneers" by VOGUE, Tom & Ruth were awarded Draper's Lifetime Achievement Award in 2017. Described as a "retail innovator", he was inducted into the Business of Fashion Hall of Fame in 2018.

Tom Chapman’s Newsfeed

Debrett’s: ‘brand loyalty needs to be nurtured’

...customers mix and match online and offline visits to their favourite brands. Tom and Ruth Chapman, founders of MatchesFashion.com, opened a permanent store in Mayfair in 2018 in which anything available on their app which is not in the store can ‘be there in 90 minutes’. 

Drive: Tom Chapman on Building Matchesfashion.com

In episode six of BoF’s podcast series Drive, delivered by DHL, co-founder Tom Chapman reveals how he and his wife grew a single store into a global e-commerce business valued at over $1 billion. “I use this term, which is ‘magic in logic’ and I feel strongly that we've always driven our business with this balance,” says Chapman.

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Tom Chapman’s Background

Founder and Investor
Jan 1987 - Present
London, UK
MATCHESFASHION.COM has grown from a single store in London to a global luxury fashion brand, with more than 95 percent of sales online and 85 percent internationally. It was one of the first luxury brands to go online in 2005 and one of the first to launch 90-minute delivery in 2016. In 2017, MATCHESFASHION.COM won Luxury Brand of the Year at the prestigious Walpole British Luxury Awards.

Other Business Interests

Investor
Oct 2018 - Present
Seattle, US
Convoy intelligently connects truckers with shippers to fill unused capacity, helping them and their small businesses thrive, saving on transportation costs and reducing environmental impact.
Investor
Jul 2018 - Present
San Jose, US
Caliva is a fully licensed, vertically integrated producer, retailer and distributor of marijuana and marijuana-based products that seeks to deliver the natural benefits of cannabis to consumers. It is presently the largest cannabis operator in California.
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