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Hayley Walters

Chief Operating Officer

The Marque

Cape Town, ZA

Hayley Walters
Michael Wallis-Brown
The Baia Group
Marcus Watson
Adoreum Partners

Hayley Walters’ Biography

Hayley Walters is a highly experienced business consultant, who leads as Chief Operating Officer at The Marque. Her career spans more than two decades and is defined by making a difference and equipping organisations for the future.

She is an innovative thinker who drives transformation through inclusiveness, cultivating potential and the application of digital strategies and technology. In her role at The Marque, she applies her wealth of knowledge and experience to a business that is inherently dynamic and innovative.

Under JACAW Hayley worked with start-up accelerator, Seed Engine, as well as a major food and general retailer that operates across Africa. She served as an Independent Business Advisor at Seed Engine, where she focused on supporting black female entrepreneurs with training, mentoring and incubation. Working with one of Africa’s largest retailers, she led a team of technology strategy advisors to facilitate a strategy, develop an operating model and to implement the associated technology organisation, process, metrics and methods.

During her tenure at leading professional services company, Accenture, Hayley headed the Accenture Supply Chain Executive Network for Africa where she worked with more than 50 executives and directors. As Managing Director of Accenture Strategy, Hayley was involved with strategic cost management including the application of technology to promote growth and manage cost while also preparing teams for navigating the future of business.

She served as Chairman of the CIPS Adjudication Committee and has led the Accenture Woman’s Leadership Forum. Hayley has contributed as a guest speaker at numerous international Woman Leadership Forums and most recently spoke at the Deloitte Western Cape Funding Fair. She is passionate about inclusion and is a South African Diversity mentor.

Hayley graduated from the University of KwaZulu-Natal with a Bachelor of Commerce, Honours.

Hayley Walters’ Background

The Marque
Chief Operating Officer
May 2020 - Present
Cape Town, ZA
The Marque is the leading digital profile management service. A Marque profile enables individuals to have a managed, elegant and accurate digital asset, which focuses on their business and philanthropic associations. Excellent SEO ensures this de facto source of information is readily found in online searches.
JACAW (Pty) Ltd logo JACAW (Pty) Ltd logo
JACAW (Pty) Ltd
Founder & Independent Business Advisor
Jan 2018 - Present
Cape Town, ZA
JACAW is an independent business advisory established and led by Hayley since 2018. In the capacity of Independent Business Advisor, Hayley worked with Seed Engine, a start-up accelerator, where she focused on supporting black female entrepreneurs. She also worked with a major African retailer, where she led a team of technology strategy advisors to develop and implement a strategy.
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Previous Board Positions

CIPS | Chartered Institute of Procurement & Supply
Chairperson of CIPS Africa Procurement Awards Adjudication Panel
Johannesburg, ZA
CIPS, the Chartered Institute of Procurement & Supply, is a global network for professionals in the purchasing and supply chain sector. The institute is based in the United Kingdom and ensures best practice in the industry globally.
Accenture Women’s Leadership Forum
Johannesburg, ZA
Accenture Women’s Leadership Forum celebrates female senior executives and their journey to successfully navigating the business landscape.


African Utility Week
Johannesburg, ZA
Hayley Walters and James Arnott from Accenture discuss aspects of the utility industry, including risk mitigation and capital projects as well as the barriers of the African market at the Africa Utility Week in 2014.
IT Web | Buyer aware: getting bottom-line savings
Oct 2012
Johannesburg, ZA
In an IT Web article from 2012 entitled ‘Buyer aware: getting bottom-line savings’, Hayley shared her expertise on supply chain and said, “The trend towards fast boom-and-bust cycles in commodities drives a requirement for predictive analytics in procurement outsourcing.”
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Specialist Courses

Stanford Graduate School of Business
Stanford Design Thinking : From Insights to Viability
Aug 2020
The Stanford Design Thinking specialist course is designed by Stanford Graduate School of Business. The programme covers all aspects of the design thinking process and focuses primarily on the user’s need in solving a problem. Hayley's work for the Innovation Challenge project focused on 'how to improve the commuter taxi experience for domestic workers in greater Cape Town’.

Speaking Engagements

Western Cape Funding Fair (WCFF)
Cape Town, ZA
At the 2018 Western Cape Funding Fair (WCFF) Hayley shared her expertise on leveraging digital and how that is pivotal in achieving entrepreneurial success when building a business into the future.

Hayley Walters’ Education

University of KwaZulu-Natal
Bachelor of Commerce, Hons
1990 - 1993